Frequently asked questions

What are Transfield Services' Payment Terms?

Transfield Services' standard payment terms are generally 60 days from statement date, meaning 60 days from the last day of the month in which an invoice is issued.

How can i present a new product or service to your business?

We encourage innovation from existing suppliers and are happy to review opportunities with new suppliers. To introduce a new product or service to us you should contact the Procurement Team, detailing the product, target market and indicative buying and selling prices.

How do I get my company’s products to be available for purchase by Transfield Services?

We encourage innovation from existing suppliers and are happy to review opportunities with new suppliers. To introduce a new product or service to Transfield Services you should contact the relevant Procurement Manager, detailing the product, target market and indicative buying and selling prices.

What is the process for supplying equipment to Transfield Services sites?

We have a number of preferred supplier agreements with equipment suppliers. From time to time or as required, we issue tender documents relating to the supply of certain categories of equipment. Generally tenders are executed via our eTenders portal – TenderLink.

Remittance for a number of invoices are outstanding from our last payment. How can I make sure these are going to be paid?

The responsibility for organising payment of invoices lies with the person or site you supplied the goods to. Suppliers are to contact the Transfield Services site and ask the Manager to check to ensure the invoice has been entered into the accounts payable system. If the site has not entered the invoice and cannot locate a copy, the supplier is to provide a copy of the invoice and a copy of Proof of Delivery (POD), if separate to the invoice.

The supplier should ask the Manager for the scheduled payment date once a copy of the invoice has been received and entered into the accounts payable system.

Will Transfield Services issue a purchase order or work order for all supply requests?

We must provide you with an official purchase order or work order BEFORE you commence the supply of any good or service. If you have not received a purchase or work order, do not supply the goods/service. Furthermore, to ensure prompt processing of invoices and to receive payment you MUST quote the purchase or work order number on your invoice.